Business Support

When it comes to answering service sales calls, the pitch is almost always the same. They promise that you’ll never miss a call again. And that may be true, but…

Key Points Map variants to controls: Link each phishing type directly to enforceable safeguards like DMARC, MFA, and URL protection. Build habits that prevent clicks: Run regular awareness sessions to…

Courts across England and Wales will no longer allow Meta smart glasses inside court buildings, with security staff instructed to confiscate the devices on entry and return them when visitors…

According to HubSpot, 90% of customers rate an immediate response as “important” or “very important” when a support issue arises. The same research reveals that 60% of those consumers explicitly…

Picture a shopper who has just landed on your store. A few seconds in, your pop-up appears: 10% off their first order, just add an email. Their thumb or mouse…

The best email marketing platform depends on your business type and objectives. HubSpot is ideal if you’re looking for an all-in-one marketing platform. GetResponse is a great option if your…

Going through a merger, rebrand, or domain change? Read this first  Key takeaways ✨ A rebrand is a deliverability event—not just a design project. Set up SPF, DKIM, and DMARC…

The idea of autonomous AI agents that research prospects, qualify leads, create content briefs, and enrich data across your business systems while you sleep sounds appealing. But an agent is…

Does ServiceNow adequately support your customer service and operational workflows, or could your team achieve higher customer satisfaction with a platform built specifically for customer experience (CX)? As you consider…