How to Choose Remote Assistance vs. Remote Desktop
Key Points Use Remote Assistance for User-Present Support: Use Remote Assistance when the user has to kick off the session, approve the connection, or when you’re helping them on a…
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EFF to Grindr: This Pride Month, Put Safety and Privacy Over Profits
This Pride month, we’re calling on the dating app Grindr to prioritize LGBTQ+ user safety by making privacy the default across its platform. That means no more sharing personal data…
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Google Search Operators: Full List & Examples
Google search operators are short commands you add to a query to filter results by site, file type, title text, date, or other attributes. The three most useful for everyday…
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Extending Fin as the most open Agent platform
Today, we’re announcing that Fin can be used as a Service Agent on top of HubSpot and Freshworks, meaning you can use the world’s best Agent without migrating off your…
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10 Most Common GDPR Misconceptions & the Truth Behind Them
Europe’s General Data Protection Regulation (GDPR) is one of the strictest privacy laws in the world. It inspired a global trend of countries and regions passing similar pieces of legislation….
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Your business contingency plan: What to do before disaster strikes
When you think of economic disasters, what comes to mind? For many people these days, it’s a global pandemic or an oncoming recession. It’s been years since the COVID-19 pandemic…
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Customer success framework: Build one that scales
Most customer success teams fail because there’s no system connecting those CSMs to consistent outcomes — this is where a full-fledged customer success framework can turn informal expertise into a…
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IAM for AI Agents: Control and Manage Agent Access
AI agents already authenticate to systems, pull data, and take actions on behalf of your organization. In other words, they function as identities. The question security teams are wrestling with…
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Wix Email Marketing vs. Mailchimp: 2026 Comparison
Key takeaways Wix email marketing sticks out for its clarity. Its plans, native integration with the Wix ecosystem, and simple pricing turn it into a preferable option for small businesses…
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The Alabama Personal Data Protection Act (APDPA): The US Patchwork Gets Patchier
Alabama has joined the growing list of states with a comprehensive data privacy law. The Alabama Personal Data Protection Act (APDPA) makes Alabama the 21st state to enact a comprehensive…
