Business Support

Key takeaways ✨ Salesforce Connections is June 3-4 in Chicago, and the Validity team will be there. We’re showcasing Validity Engage, our new AI email platform that helps marketers ship…

Comparing ChatGPT and Zapier might seem like comparing AI apples to automated oranges. But over the last couple of years, both platforms have picked up new agentic AI features, and…

Nextiva is a unified business communication system that brings voice, SMS, video, email, team messaging, and digital channels into one platform. Built around real business needs, We’ve packed it with…

Key Points How to Summarize Support Activity Without Relying on Ticket Counts Reframe Reporting Focus: Instead of focusing on ticket counts, highlight outcomes, SLA compliance, and impact to show true…

Customer retention tactics for small businesses are low-cost strategies designed to keep existing customers engaged and buying over time. Customer acquisition costs have jumped nearly 40% since 2023. Now, “new…

Summer vacation season is fully underway, and at this moment, the majority of people are supposed to be finalizing their travel plans. However, this year’s travel season is set to…

Subject line generators and email writing assistants are some of the most common AI features in email marketing tools. These features have reduced the amount of time marketers spend creating…

27 minute read time Campaign Monitor – Jan 22, 2026 Beehiiv is built for creators and media-first newsletters, but some teams outgrow its monetization model, automation limits, or audience management…

Key takeaways ✨ Generative AI is now a standard part of the email marketing workflow—for legitimate marketers and bad actors launching phishing attacks. AI-powered phishing is no longer easy to…