We Want to Know Your Email Preference (Center)
Key takeaways ✨ Low email preference center usage is an awareness problem, not an interest problem—most subscribers simply don’t know it exists. Adding options like a holiday “snooze” or event-specific…
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Hundreds of Drone-as-First-Responder Programs Could Soon Be Launched Across the Country
Police departments across the country are lining up to launch drone-as-first-responder (DFR) programs, and hundreds have cleared a necessary hurdle toward making deployment a reality, expanding aerial surveillance and data…
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GreenGeeks Is Heading to WordCamp US 2026 in Phoenix
We’re thrilled to share that GreenGeeks will be attending WordCamp US 2026, happening August 16–19, 2026, at the Phoenix Convention Center in Phoenix, Arizona. As North America’s flagship WordPress conference, WordCamp US brings together…
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AI by Zapier: Easily add AI steps to your workflows
Guilty of tokenmaxxing? I get it. Now that AI is ubiquitous in all of our work, it’s easy to let an agent harness take the reins for every workflow. But…
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Vermont Data Privacy and Online Surveillance Act: First Look & Summary
In June 2026, Vermont lawmakers signed the Vermont Data Privacy and Online Surveillance Act (VDPOSA). This upcoming consumer privacy law outlines rights individuals have over their personal information and describes…
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Powered by Collaboration: Meet Terah Hamilton
Tell us a little bit about yourself and your career journey to date. My Workforce Management career began in 2014 at an insurance company in Washington State. When my office…
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Multichannel Contact Center: A Beginner’s Guide
A multichannel contact center manages all customer interactions — via telephone, email, live chat, SMS, or social media — through a single platform. Recent research by McKinsey on customer service…
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Agentic AI Cybersecurity: Risks & Best Practices
Cybersecurity has always been a race between defenders and attackers. As threats become more sophisticated, organizations increasingly rely on artificial intelligence to help security teams detect anomalies, investigate incidents, and…
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Automate Temporary Admin Access Expiry in Microsoft 365
Managing admin accounts requires a careful balance between security and user experience. For instance, Azure temporary admin access is sometimes only suited in certain segments or workflows, where admin privileges…
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Osano’s Own Women in Privacy: Rachael Ormiston
Wednesday Women’s Women in Privacy Series introduced the B2B world to dozens of incredible women protecting our personal and sensitive data inside organizations and advocating for consumer privacy rights. There…
