| State |
Requirement |
Source |
| Alabama |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
Code of Alabama |
| Alaska |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
Alaska State Legislature |
| Arizona |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
Arizona Revised Statutes |
| Arkansas |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
Code of Arkansas |
| California |
If a store displays a limited or no-refund policy, refunds and exchanges are not required by law. |
State of California Department of Justice |
| Colorado |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
Colorado Revised Statutes |
| Connecticut |
If no notice is posted, you may return any new, unused item within 7 calendar days with proof of purchase for a refund. |
Connecticut State Department of Consumer Protection |
| Delaware |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
Delaware Code |
| Florida |
Establishments offering goods for sale with a no cash refund, no credit refund, or no exchange of merchandise must post a sign stating so at the point of sale. Failure to do so means a refund or exchange policy exists. |
The Florida Senate |
| Georgia |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
Georgia Office of Attorney General |
| Hawaii |
If no conspicuous sign is posted, the law requires merchants to accept the return of goods and provide a refund. |
State of Hawaii Department of Commerce and Consumer Affairs |
| Idaho |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
Idaho Laws & Rules |
| Illinois |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
Illinois Compiled Statutes |
| Indiana |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
Indiana General Assembly |
| Iowa |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
Iowa Laws & Rules |
| Kansas |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
Kansas Statutes |
| Kentucky |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
Kentucky Revised Statutes |
| Louisiana |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
Louisiana State Legislature |
| Maine |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
Maine Revised Statutes |
| Maryland |
Stores must post return policies on the wall, merchandise, or receipt. If one is not posted, the store must accept returned merchandise within a reasonable period. |
Maryland Attorney General |
| Massachusetts |
A store can have any return policy they want if it is clearly disclosed somewhere in the store, and the consumer can read it before purchasing.
However, defective merchandise must be accepted for return, regardless of any policy, and you must be given the option of a repair, replacement item, or refund of the price.
Otherwise, a refund is assumed.
|
Mass.gov |
| Michigan |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
Michigan Statutes, Regulations, & Decisions |
| Minnesota |
Cash refunds cannot be refused for acceptable goods unless notice of the seller’s refund policy is clearly and conspicuously displayed in a minimum of boldface type 14-point font. |
Minnesota Legislature Office of the Revisor of Statutes |
| Mississippi |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
Mississippi Legislature |
| Missouri |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
Missouri Revisor of Statutes |
| Montana |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
Montana Code Annotated |
| Nebraska |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
Nebraska State Laws |
| Nevada |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
Nevada Law Library |
| New Hampshire |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
New Hampshire Laws & Rules |
| New Jersey |
Refund policies that are 20 days or less (including no-refund policies) must be conspicuously displayed by merchants and clearly visible to shoppers before making a purchase. |
The State of New Jersey Office of the Attorney General |
| New Mexico |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
New Mexico Supreme Court Law Library |
| New York |
Stores are legally required to post their refund policy. Without one, stores must accept returns within 30 days of purchase. |
New York Department of State |
| North Carolina |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
North Carolina General Statutes |
| North Dakota |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
North Dakota Century Code |
| Ohio |
If the seller does not post a refund policy, the consumer is entitled to a refund if they request one. |
Ohio Attorney General |
| Oklahoma |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
Oklahoma Statutes |
| Oregon |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
Oregon Revised Statutes |
| Pennsylvania |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
Pennsylvania Laws Regulations |
| Rhode Island |
Customers have 10 business days from the date of purchase for a refund in the same manner as paid in an equivalent amount at the time of sale unless the customer has been clearly informed at the point of display or the cash register that all sales are final or that merchandise is not returnable. |
State of Rhode Island Attorney General |
| South Carolina |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
South Carolina Code of Laws |
| South Dakota |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
South Dakota Codified Laws |
| Tennessee |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
Tennessee Department of Commerce & Insurance |
| Texas |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
Texas Constitution and Statutes |
| Utah |
Under the Utah Consumer Sales Practices Act, Rule 11, it is considered a deceptive practice to refuse a return if the consumer can provide reasonable proof of purchase from the supplier unless a sign is posted at the point of display, sale, or store entrance. |
Utah Office of Administrative Rules |
| Vermont |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
The Vermont Statutes Online |
| Virginia |
Failing to disclose all conditions, charges, or fees relating to the return of goods is considered unlawful under the Virginia Consumer Protection Act. |
Virginia Consumer Protection Act |
| Washington |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
Washington State Laws and Rules |
| West Virginia |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
West Virginia Code |
| Wisconsin |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
Wisconsin Statutes |
| Wyoming |
No specific law. Businesses set their own return and refund policy rules.
No deceptive practices are allowed.
|
Wyoming Statutes & Constitution |
